{"id":6691,"date":"2025-12-23T19:32:59","date_gmt":"2025-12-23T19:32:59","guid":{"rendered":"https:\/\/www.mic.gov.zw\/?page_id=6691"},"modified":"2025-12-23T19:35:31","modified_gmt":"2025-12-23T19:35:31","slug":"complaintsform","status":"publish","type":"page","link":"https:\/\/www.mic.gov.zw\/?page_id=6691","title":{"rendered":"complaintsform"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6691\" class=\"elementor elementor-6691\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-136b089 e-flex e-con-boxed e-con e-parent\" data-id=\"136b089\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cb3d25 elementor-widget elementor-widget-html\" data-id=\"1cb3d25\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-6620\"><form id=\"wpforms-form-6620\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"6620\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F6691&#038;wpforms_form_id=6620\" data-token=\"d492ce37c13abb3519ee6d015e4054df\" data-token-time=\"1778678209\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-6620-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-6620-field_1\">Full Name (Optional)<\/label><input type=\"text\" id=\"wpforms-6620-field_1\" class=\"wpforms-field-large\" name=\"wpforms[fields][1]\" placeholder=\"Rob Tauya \" aria-errormessage=\"wpforms-6620-field_1-error\" ><\/div><div id=\"wpforms-6620-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-6620-field_2\">Email Address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-6620-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-6620-field_2-error\" required><\/div><div id=\"wpforms-6620-field_13-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-6620-field_13\">Phone<\/label><input type=\"tel\" id=\"wpforms-6620-field_13\" class=\"wpforms-field-large wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][13]\" aria-label=\"Phone\" aria-errormessage=\"wpforms-6620-field_13-error\" ><\/div><div id=\"wpforms-6620-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-6620-field_4\">Subject of Complaint <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-6620-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-6620-field_4-error\" required><\/div><div id=\"wpforms-6620-field_9-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-list-3-columns wpforms-conditional-trigger\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label\">Select Department <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-6620-field_9\" class=\"wpforms-field-required\" data-choice-limit=\"1\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_1\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Trade Measures\" aria-errormessage=\"wpforms-6620-field_9_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_1\">Trade Measures<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_2\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Quality Assurance  (CBCA, Standards )\" aria-errormessage=\"wpforms-6620-field_9_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_2\">Quality Assurance  (CBCA, Standards )<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_3\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Rent Board\" aria-errormessage=\"wpforms-6620-field_9_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_3\">Rent Board<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_5\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Consumer Affairs\" aria-errormessage=\"wpforms-6620-field_9_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_5\">Consumer Affairs<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_6\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Import and Export Licensing\" aria-errormessage=\"wpforms-6620-field_9_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_6\">Import and Export Licensing<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_7\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Standard Development Fund\" aria-errormessage=\"wpforms-6620-field_9_7-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_7\">Standard Development Fund<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_8\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Finance and Administration\" aria-errormessage=\"wpforms-6620-field_9_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_8\">Finance and Administration<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-6620-field_9_4\" data-rule-check-limit=\"true\" name=\"wpforms[fields][9][]\" value=\"Not Sure\" aria-errormessage=\"wpforms-6620-field_9_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-6620-field_9_4\">Not Sure<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-6620-field_22-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"22\" style=\"display:none;\"><div id=\"wpforms-6620-field_22\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-6620-field_22-error\"><h4>Department Functions<\/h4>\n<ol>\n<li><strong>Trade Measure<\/strong>. Deals\u00a0 with ..........<\/li>\n<li><strong>Consumer Affairs<\/strong> . Deals with <em>Consumer Protection Policies, Strategies and Legislation, Safeguarding Consumer Welfare, Monitors Market Trends\u00a0 Formulation of Consumer Policies.<\/em><\/li>\n<li><strong>Finance and Administration<\/strong>\u00a0 Deals with<\/li>\n<li><strong>Quality Assurance Deals<\/strong> with <em>Monitoring the implementation of the CBCA programme, Formulating, enforcing and monitoring the implementation of the Zimbabwe National Quality Infrastructure, Facilitate accreditation and certification on the ISO Quality Management System<\/em><\/li>\n<li><strong>Import &amp; Export Licensing<\/strong> Deals with <em>Import and Export Licenses, Import and Export Requirements, Import and Export Fees<\/em><\/li>\n<li><strong>Rent Board<\/strong> Deals with <em>Leasing of Commercial and Industrial Premises<\/em><\/li>\n<li><strong>Standard Development Fund<\/strong>\u00a0 Deals with <em>Levy Collections, Grants Distributions<\/em><\/li>\n<\/ol>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-6620-field_5-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-6620-field_5\">Details of Complaint <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-6620-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" aria-errormessage=\"wpforms-6620-field_5-error\" required><\/textarea><\/div><div id=\"wpforms-6620-field_6-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-6620-field_6\">Supporting Documents (optional)<\/label><div\n\t\tclass=\"wpforms-uploader\"\n\t\tdata-field-id=\"6\"\n\t\tdata-form-id=\"6620\"\n\t\tdata-input-name=\"wpforms_6620_6\"\n\t\tdata-extensions=\"pdf,doc,png,jpg,docx\"\n\t\tdata-max-size=\"2097152000\"\n\t\tdata-max-file-number=\"3\"\n\t\tdata-post-max-size=\"2097152000\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg viewBox=\"0 0 1024 1024\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg>\n\t\t<span class=\"modern-title\">Click or drag files to this area to upload.<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">You can upload up to 3 files.<\/span>\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-6620-field_6\"\n\t\tname=\"wpforms_6620_6\" \t\tvalue=\"\">\n<\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"6620\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.mic.gov.zw\/index.php?rest_route=\/wp\/v2\/pages\/6691\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-6620\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit Complaint\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit Complaint<\/button><img decoding=\"async\" src=\"https:\/\/www.mic.gov.zw\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6691","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=\/wp\/v2\/pages\/6691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6691"}],"version-history":[{"count":4,"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=\/wp\/v2\/pages\/6691\/revisions"}],"predecessor-version":[{"id":6696,"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=\/wp\/v2\/pages\/6691\/revisions\/6696"}],"wp:attachment":[{"href":"https:\/\/www.mic.gov.zw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}